吉隆坡科斯莫酒店 (Cosmo Hotel Kuala Lumpur)

設施：還可以 衞生：乾淨整潔 環境：周邊環境便利，出行方便 服務：：整體還可以 總的來説還是比較滿意的，物美價廉，值得推薦………………

Terrible experience for staying at here..we stay at floor 9. When we check in our room, there are wall sticker working in progress which cause the corridor dirty and messy all the way from lift to our room. There is no room slippers prepared and the floor map was terrible dirty. Drinking water provided in glass bottles but when we wan to drink, we notice there are a lot a lot terrible horrible dirt floating inside the water which causing we vomiting as feeling disgusting. Hotel did not change the tissue box on the table which tht tissue become empty after we use few pieces,so I m very sure that tissue box was leftover by previous customer,this is very disgusting experience. We requesting extra blanket and the room service send over a dirty blanket which without blanket cover on it.. I have requested a blanket cover, and the guy said, ur this blanket don't have cover! This is blanket, that's it.. No cover for it! How rude is this! Hotel breakfast provided, however, food was terrible. Coffee machine provided but extra charge is u would like to get drink from coffee machine. there was small cockcroach moving under the food container on the table. .. How terrible is that!! I have informed the manager, and we saw he just simply check and walk away. Room key also a big issue, our key card unable open our room door after our breakfast. There is no table phone prepare nearby on that floor causing we need to go down to M FLOOR for reception counter. The lady help us reset the room key card and advise us to test again. We go up to 9th floor, and too bad, it's still unable to open our room door. We are very upset and went down to reception at M floor again,that lady reset again our room card key, after we requested and stress on the issue, then only a guy follow us back to 9th floor. Unfortunately, that guy tested and our room card key still faulty! That guy mentioned there are room key programming prob.. Very obviously, this is not 1st time issue and they seem like very well known on this issue. Our room key successful manage to open our room door after the guy reset something on his laptop, and advice us to go in room, and he will rest to lock back the door.. This is super bad experience causing us feel very insecure on the security Terrible horrible service. I am always travelling and this is first ever horrible experience I ever had in my whole life!

We stayed at Cosmo Hotel KL for a few nights and had a pleasant experience. The location is excellent—walking distance to Masjid Jamek LRT, Central Market, and plenty of local food. The room was clean, modern, and comfortable, with good Wi-Fi. Staff were friendly and helpful. Breakfast was decent, though nothing fancy. Great value for the price!

The room very small and its supposed a suite with window but it cant even open a centimetre for air .. no car park only private parking outside available and expensive .. security was friendly .. tv remote not working as battery stale with water inside ..

非常適閤家庭旅遊的住宿旅館，附近位置好，設備也算溫馨舒適，無論速食店或是超商，一應俱全，很多旅遊景點也在附近。

Nice place and convenience 

沒有窗戶，也沒有瓶裝的飲用水，房間提供的是玻璃瓶的重複使用的飲用水，感覺不是很衞生，性價比不好，酒店很多印度人住客

百分之95都是印度人，大廳內瀰漫著一股刺鼻眩暈的香味，早餐是印度風味，基本上八點半後去大部分的食物就清空了。晚上出門路上也全是印度面孔在街上閑逛，對於女性非常不安全。酒店的熱水也是常溫，偏冷。飲用水是在每層樓盡頭拿著玻璃瓶自己接

Overall it was a pleasant stay, well hosted. Am not sure if its due to raining season and the humidity, there’s few coakroches escape the drainage system into the room. But the room were clean and they clean it daily with new towels. Thank you for the cosy stay.

房間有蜱蟲，咬傷了住的人，而且沒有任何歉意。